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We never run our server with over load. We allocate dedicated resource each hosting account so that if any account take high resource, Other account will not be effected.
We use supermicro web server with intel xeon processor. Our multiple network provide 99.99% uptime.
We use cpanel which is most popular as a control panel. It is very easy to use and have many features to manage your web hosting with database, email, script management.
Our experienced support team provide dedicated support. If you face any problem , we will take action immediately.